New FeaturePango Book | Kênh tương tác chủ đạo - The Master Channel Tập 1Read More
Retail

Convert More Shoppers, More Often, at Higher Value

PangoCDP is designed for Brick & Mortar Retailers who have their major revenue stream from Offline store but still need to provide the mixed experience from Online to Offline.
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Trusted by Top Retailers to Improve Customer Experience

PangoCDP • Build and Warm the Master Channel
PangoCDP • Build and Warm the Master Channel

Get the most out of the hundreds of thousands of collected customer data

Retailers collect customer phone numbers/ emails every day, but usually send a blast message to a large group of users and receive a low response. PangoCDP easily builds up a one-to-one communication base on the “live status” of any customer.

PangoCDP can manage the customer journey from offline – online – offline. From the hundreds of thousands of phone numbers/ emails/ membership cards collected, PangoCDP segments customers & creates marketing automation. Accurate measurement of how many users engage will increase the rate of “active users,” attracting more customers to the store and creating a loyalty experience.

PangoCDP • Build and Warm the Master Channel

Use Case

Gamifying the Master Channel blur the lines between traditional advertising and entertainment, engaging consumers with brands at a deeper level.
Master Channel
Send personalized messages with birthday vouchers to your customers and automate them with PangoCDP. Remind customers about it and keep track of whether or not they use it.
Master Channel
Loyalty
Customer Service
Track customer journey from online website until they purchasing at offline store (O2O)
Analytics
Automation workflow to trigger personalized messages to users who have enquired a particular product on eCom & drive to CHAT but not convert to to order.
Master Channel
Digital Messaging
Automation workflow to trigger personalized messages to users who abandoned cart on eCom but not purchase at any channel, remind them to complete checkout OR invite them to purchase offline.
Digital Messaging
Master Channel
Customers can find and interact with sales staff who have served customers before, or find the nearest store through the "Master Channel".
Master Channel
Customer Service

Hear it from our customers

PangoCDP is our partner! They enthusiastically support us with their solid expertise and in-depth retail experience, helping us to reach our business goals.
Ms. Ly Nguyen
Online Growth Manager at TBS Retail
We also enter data into PangoCDP and monitor daily reports. The information that PangoCDP collects will be monitored by our customer service department, which will immediately handle the problem for customers within 24 hours. As a result, the customer experience with Couple TX service is enhanced, which increases the closing rate.
Mr. Kien Nguyen
Digital Transformation Manager at Couple Group
The key to successful implementation of the Master Channel is customer data. Those who have the most end-user data in their hand possess the most competitive advantage. Therefore, we need a centralized data system such as PangoCDP to fulfill that role.
Dr. Mai Thanh Viet
Deputy CEO at Nutifood
I appreciate the PangoCDP team! They provide us with the facilitation to utilize customer data and automate the marketing for the Mykingdom toy store chain!
Ms. Ngoc Dang
Founder & CEO at VTA Group
Linking data from the customer's purchase journey from online to offline has allowed us to clearly see how the impact of media is sufficient and appropriate. PangoCDP helps us create a direct connection channel for the next interaction without having to "re-pay" for Digital Ads. With more in-depth customer profiles, we are able to enhance our e-commerce conversion rate.
Mr. Thinh Nguyen
Deputy Director of Marketing at CellphoneS

Start Growing With
PangoCDP Today

Frequently asked questions

Everything you need to know about pangoCDP.

  • Lowering all barriers and complexity of system and data integration by providing a lean approach, selecting the appropriate business cases to prove the outcome in the shortest time while providing full visibility of CDP usage in the long run.
  • PangoCDP is off-the-shelf software that optimizes the project implementation process to meet budget and time requirements.
  • PangoCDP integrated more than 20 connections to the most popular digital channels, giving you complete control when interacting directly with customers.
  • Over 50 brands, including FMCG, retail, manufacturing, service businesses, automation, and marketing agencies, have chosen PangoCDP.
  • PangoCDP learns and grows with brands at competitive prices by deeply understanding their challenges, particularly those of Vietnamese businesses.
  • To ensure that every PangoCDP client is successful, PangoCDP provides a rich set of complementary supporting services. PangoCDP’s team of solution works closely with every client to ensure a smooth and customized product launch. We do not just sell technology, we become growth partners.
  • While many CDP base on the “high standard” data to provide advance data modelling, PangoCDP will choose to help marketers improve the campaign everyday. By providing a colorful experience to attract more customers to engage, PangoCDP is not “waiting” for the ideal situation of “data”. We help brands get more consumer data and reuse it from campaign to campaign.
  • Not only is collecting customer data important, but PangoCDP also assists in the creation of a “The Master Channel” to reach customers.
  • Help marketers deepen brand love with individualized customer experiences, increase engagement, and increase revenue.

On average, PangoCDP costs about a few thousand dollars per month, depending on contact volume and e-commerce website traffic. Unlimited access to all features like segmentation, automation, and connection allows brands to build their own use cases.

In the event that a brand needs the PangoCDP team’s service to build and tune a use case or campaign, the cost will depend on the actual effort.

In addition to the core product, we offer you the option to purchase a number of add-on products across different channels. All add-on products are priced separately.

A brief initial conversation with one of our analysts to figure out the nature of your business and pick up the use cases to try in the 3-month pilot phase.

Less than 4 weeks for data integration and building the first use case. Then we monitor and fine-tune to achieve the desired result. Along the way, we plan together for the next use case and campaign.