Connect customers with sales staff they have interacted with or with the nearest store

Customers can find and interact with sales staff who have served customers before, or find the nearest store through the "Master Channel".
Connect customers with sales staff they have interacted with or with the nearest store.

Customer can find & interact with retailer’s staffs who have already served them before, if no staff assigned connect customer to the nearest store.

Report:

  • The frequency with which stores or employees are queried by source. 

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Related Usecase

PangCDP helps FMCG businesses create an engagement channel with customers. With engaging experiences, you can convert consumer sampling into loyal customers.
Data Collection
Build up-sell and cross-sell scenarios for customers and measure effectiveness.
Digital Messaging
Track customer journey from online website until they purchasing at offline store (O2O)
Analytics
Colect data, Segmentation & Marketing automation campaigns
Customer Service