New FeatureKhám phá Pango Zalo Mini App - The Magic ToolRead More
Contact Us

Connect customers with sales staff they have interacted with or with the nearest store

Customers can find and interact with sales staff who have served customers before, or find the nearest store through the "Master Channel".
Connect customers with sales staff they have interacted with or with the nearest store.

Customer can find & interact with retailer’s staffs who have already served them before, if no staff assigned connect customer to the nearest store.

Report:

  • The frequency with which stores or employees are queried by source. 

Share this article

Related Usecase

Collect card/ stamp & redeem
Convert stamps automatically to listed gifts & find the place that can redeem gifts with PangoCDP through Zalo OA, encouraging use and measuring campaign effectiveness.
Customer Service
Reports of customers from advertising channels visiting the website and then making purchases (O2O)
Track customer journey from online website until they purchasing at offline store (O2O)
Analytics
Pango Loyalty
PangCDP helps in increasing the rate of "active members" by automatically sending reminders to customers who are about to rank up or whose accumulation points are about to expire.
Loyalty
Send messages to your customers about products they’ve added to their cart
Automation workflow to trigger personalized messages to users who abandoned cart on eCom but not purchase at any channel, remind them to complete checkout OR invite them to purchase offline.
Digital Messaging
PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
PangoCDP • Nền tảng thống nhất dữ liệu khách hàng