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Retail

Convert More Shoppers, More Often, at Higher Value

PangoCDP is designed for Brick & Mortar Retailers who have their major revenue stream from Offline store but still need to provide the mixed experience from Online to Offline.
PangoCDP • Just another WordPress site

Trusted by Top Retailers to Improve Customer Experience

PangoCDP • Build and Warm the Master Channel
PangoCDP • Build and Warm the Master Channel

Get the most out of the hundreds of thousands of collected customer data

Retailers collect customer phone numbers/ emails every day, but usually send a blast message to a large group of users and receive a low response. PangoCDP easily builds up a one-to-one communication base on the “live status” of any customer through The Master Channel.

PangoCDP can manage the customer journey from offline – online – offline. From the hundreds of thousands of phone numbers/ emails/ membership cards collected, PangoCDP segments customers & creates marketing automation. Double the campaign efficiency and results, boosting store foot traffic. Provide diverse interactive experiences such as mini games, ordering, and exclusive experiences for loyal customers.

PangoCDP • Build and Warm the Master Channel

Use Case

Trigger Zalo OA happy birthday voucher and trace if customer use it
Send personalized messages with birthday vouchers to your customers and automate them with PangoCDP. Remind customers about it and keep track of whether or not they use it.
Loyalty
Customer Service
Reports of customers from advertising channels visiting the website and then making purchases (O2O)
Track customer journey from online website until they purchasing at offline store (O2O)
Analytics
Engage with consumers who have interacted with your live chatbot, but did not convert
Automation workflow to trigger personalized messages to users who have enquired a particular product on eCom & drive to CHAT but not convert to to order.
Digital Messaging
Send messages to your customers about products they’ve added to their cart
Automation workflow to trigger personalized messages to users who abandoned cart on eCom but not purchase at any channel, remind them to complete checkout OR invite them to purchase offline.
Digital Messaging
Connect customers with sales staff they have interacted with or with the nearest store
Customers can find and interact with sales staff who have served customers before, or find the nearest store through the engagement channel.
Customer Service
Pango Loyalty
PangCDP helps in increasing the rate of "active members" by automatically sending reminders to customers who are about to rank up or whose accumulation points are about to expire.
Loyalty

Hear it from our customers

PangoCDP is our partner! They enthusiastically support us with their solid expertise and in-depth retail experience, helping us to reach our business goals.
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PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
Ms. Ly Nguyen
Online Growth Manager at TBS Retail
We also enter data into PangoCDP and monitor daily reports. The information that PangoCDP collects will be monitored by our customer service department, which will immediately handle the problem for customers within 24 hours. As a result, the customer experience with Couple TX service is enhanced, which increases the closing rate.
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PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
Mr. Kien Nguyen
Digital Transformation Manager at Couple Group
The key to successful implementation of the business is customer data. Those who have the most end-user data in their hand possess the most competitive advantage. Therefore, we need a centralized data system such as PangoCDP to fulfill that role.
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PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
Dr. Mai Thanh Viet
Deputy CEO at Nutifood
I appreciate the PangoCDP team! They provide us with the facilitation to utilize customer data and automate the marketing for the Mykingdom toy store chain!
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PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
Ms. Ngoc Dang
Founder & CEO at VTA Group
Linking data from the customer's purchase journey from online to offline has allowed us to clearly see how the impact of media is sufficient and appropriate. PangoCDP helps us create a direct connection channel for the next interaction without having to "re-pay" for Digital Ads. With more in-depth customer profiles, we are able to enhance our e-commerce conversion rate.
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PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
Mr. Thinh Nguyen
Deputy Director of Marketing at CellphoneS

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Frequently asked questions

Everything you need to know about pangoCDP.

  • Reduce barriers and complexity in system and data integration by providing a lean, outcome-driven approach. PangoCDP helps businesses select the most suitable business solutions to deliver results in the shortest time, while also offering a comprehensive, long-term view of customer data.

  • PangoCDP is a ready-to-use software platform, optimized to streamline project implementation, meeting budget requirements while ensuring on-time delivery.

  • Seamlessly integrates with over 50 digital channels and popular platforms, giving businesses full control over direct customer engagement.

  • Trusted by more than 200 brands across FMCG, retail, manufacturing, services, automation, and agencies, including CellphoneS, Coca-Cola, Nutifood, Highlands Coffee, and more.

  • With a deep understanding of business challenges, especially those faced by Vietnamese enterprises, PangoCDP learns, evolves, and grows alongside brands while offering a competitive pricing model.

  • PangoCDP is committed to long-term partnership by providing a comprehensive range of support services. Our solutions team works closely with each customer to ensure smooth implementation and successful operations.We don’t just sell technology—we are a growth partner for brands.

  • Instead of focusing on advanced data modeling tools, PangoCDP works alongside marketers to improve marketing campaign performance every day. PangoCDP does not “wait” for perfect data. Instead, it helps businesses proactively generate high-quality data through meaningful customer experiences that encourage engagement with the brand.

  • Beyond simply collecting customer data, PangoCDP enables brands to build and “activate” customer interaction channels.

  • By personalizing customer experiences, PangoCDP strengthens brand affinity, enhances marketing effectiveness, and ultimately drives revenue growth.

The average cost to deploy PangoCDP is a few thousand dollars per month, depending on contact volume and traffic. Brands receive unlimited access to all core features, including customer segmentation, automation, and integrations, enabling them to build their own use cases.

In addition, the PangoCDP team can design and customize services for specific use cases or campaigns, with pricing determined on a case-by-case basis.

Beyond the core PangoCDP platform, we also offer optional add-on packages across different channels, each with its own pricing.

We begin with a short consultation with one of our analysts to understand your business and identify the most relevant use cases for a 3-month pilot phase.

Data integration and the first use case can be implemented in just 4 weeks (or less). From there, we continuously monitor and optimize performance to achieve the desired results. Throughout the project, we work together to plan the next use cases or campaigns.

PangoCDP • Nền tảng thống nhất dữ liệu khách hàng
PangoCDP • Nền tảng thống nhất dữ liệu khách hàng