The Customer Care Solution from The Master Channel, featuring 100% automated scenarios, not only enhances interaction experiences but also helps the brand maintain long-lasting connections and loyalty with customers.

Over 100,000 interactions and more than 11,000 Zalo Mini App openings were recorded. During the campaign, reports sent to Vua Bia - AB InBev showed that, on average, each customer generated 147% more orders compared to the number of initial purchasers, demonstrating the success of Vua Bia - AB InBev in driving sales growth.

After more than a month of implementation, the campaign in collaboration with The Master Channel has helped FAHASA boost purchase rates, increase sales, and strengthen customer engagement through an exciting interactive experience with the lively game.

The collaboration to implement The Master Channel solution has enabled Ampersand to attract new customers and enhance loyalty among existing ones by optimizing the interactive experience with the brand at every touchpoint and transaction.

With innovative and customer-centric approach, the WinCommerce game series on Mini App stands out as one of the most impressive Mini Apps in 2024, elevating the customer experience on the Zalo Mini App platform.

The O2O sample distribution campaign with The Master Channel helped Eurostars achieve an 80% customer conversion rate and attracted over 11,099 interactions with the brand's Zalo OA.

The ticket management and event check-in campaign in collaboration with The Master Channel enabled MMA Vietnam to overcome challenges in the check-in process and elevate customer experience at their events.

INNISFREE's sampling campaign in collaboration with The Master Channel achieved 40,000 interactions, a 50% increase in Zalo OA followers, and a sample redemption rate of 18.3%.

Nutifood GrowPlus has maintained the title of the number 1 baby milk brand in Vietnam from 2020 until now (according to a report of Nielsen). To have this success, in addition to product quality, what has Nutifood done to be trusted by customers?