Customer Success Stories Across Industries

Instead of sending plain text messages and voucher codes via SMS, Couple TX redirected customers to its Zalo channel through Couple TX Gift – an intuitive and convenient gift wallet Mini App. Whether for mass campaigns or personalized offers, the voucher distribution process is fully optimized.

After more than a month of implementation, the campaign in collaboration with The Master Channel has helped FAHASA boost purchase rates, increase sales, and strengthen customer engagement through an exciting interactive experience with the lively game.

Ampersand's collaboration to implement The Master Channel solution resulted in over 80% growth in followers on its Zalo Official Account, opening up opportunities to maintain engagement and build a loyal customer community unique to the brand.

The "Earn Points to Redeem Gifts" campaign with The Master Channel helped AP SAIGON PETRO boost sales targets and strengthen customer relationships through engaging and dynamic interactive experiences.

With innovative and customer-centric approach, the WinCommerce game series on Mini App stands out as one of the most impressive Mini Apps in 2024, elevating the customer experience on the Zalo Mini App platform.

Highlands Coffee aims to attract customer data to a single platform through the “Chill Hè – 100% Win Lucky Maldives Weekly” campaign. The goal is to build a significant follower base on Zalo, allowing Highlands Coffee to transition from SMS to an interactive platform, saving costs, improving efficiency, and making it easier to measure.

Vouchers are considered an effective tool frequently used by F&B chains like Pizza Hut. Voucher distribution campaigns do not just focus on the discount value. So, what are the factors that contribute to the success of a voucher distribution campaign?

Voucher Drop campaign on the Master Channel have helped Highlands Coffee achieve a high conversion rate and, most importantly, optimize their marketing costs.

TBS Retail achieves 200% growth in online sales, 25% from Digital Messaging in 20 days with PangoCDP.

CellphoneS has achieved 250% growth in customer profiles, 460 customer segments, 35% growth in ROAS, and a 28% reduction in CPA after 9 months with PangoCDP