Lead Nurturing: Followup, Engagement & Scoring

Colect data, Segmentation & Marketing automation campaigns
PangoCDP • Nền tảng thống nhất dữ liệu khách hàng

Campaign format:

  • Collect customer data, customer feedback from online to offline.
  • Segment customer data according to potential level, interaction behavior and feedback.
  • Suggest telesales to take care of customer interaction (CRM)
  • Marketing automation for caring, engage scenarios: Introduce products related to each group / Update and educate…

Report:

  • Conversion rate
  • Engagement rate
  • Revenue

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Related Usecase

Listen to customer feedback to improve service. PangoCDP helps to automatically send a survey to a customer after they complete an order in a store or eCom.
Feedback & Surveys
Data Collection
Colect data, Segmentation & Marketing automation campaigns
Customer Service
Track customer journey from online website until they purchasing at offline store (O2O)
Analytics
Consumer can scratch & scan QR code on Product (after purchase) & submit info. PangoCDP verify the submitted info & send instant e-Voucher/ Top-Up
Customer Service