New FeatureĐã có Tập 2 | Sách Kênh tương tác chủ đạo The Master ChannelRead More

Send surveys using Zalo OA to segment customers by behavior and favorite categories

Listen to customer feedback to improve service. PangoCDP helps to automatically send a survey to a customer after they complete an order in a store or eCom.
PangoCDP • Build and Warm the Master Channel

Trigger Zalo OA survey when

  • Customer complete an order at offline store or e-commerce
  • Customer scan a QR at store or click “survey” URL from website
  • A support case is closed

Survey report

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