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Send surveys using Zalo OA to segment customers by behavior and favorite categories

Listen to customer feedback to improve service. PangoCDP helps to automatically send a survey to a customer after they complete an order in a store or eCom.
PangoCDP • Build and Warm the Master Channel

Trigger Zalo OA survey when

  • Customer complete an order at offline store or e-commerce
  • Customer scan a QR at store or click “survey” URL from website
  • A support case is closed

Survey report

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