Send surveys using Zalo OA to segment customers by behavior and favorite categories
Listen to customer feedback to improve service. PangoCDP helps to automatically send a survey to a customer after they complete an order in a store or eCom.
Trigger Zalo OA survey when
Customer complete an order at offline store or e-commerce
Customer scan a QR at store or click “survey” URL from website
Automation workflow to trigger personalized messages to users who abandoned cart on eCom but not purchase at any channel, remind them to complete checkout OR invite them to purchase offline.
Convert stamps automatically to listed gifts & find the place that can redeem gifts with PangoCDP through Zalo OA, encouraging use and measuring campaign effectiveness.
