Engage with consumers who have interacted with your live chatbot, but did not convert

Engage with consumers who have interacted with your live chatbot, but did not convert

Workflow to detect CHAT inquiry, check if they haven’t purchase in any channel.
Then send remind via SMS, Email, Zalo

Report:

  • Statistics on sent reminders
  • Revenue

Share this article

Related Usecase

Automation workflow to trigger personalized messages to users who abandoned cart on eCom but not purchase at any channel, remind them to complete checkout OR invite them to purchase offline.
Digital Messaging
Build up-sell and cross-sell scenarios for customers and measure effectiveness.
Digital Messaging
Customers can find and interact with sales staff who have served customers before, or find the nearest store through the engagement channel.
Customer Service
PangCDP helps in increasing the rate of "active members" by automatically sending reminders to customers who are about to rank up or whose accumulation points are about to expire.
Loyalty