Customer Success Stories Across Industries

Ampersand's collaboration to implement The Master Channel solution resulted in over 80% growth in followers on its Zalo Official Account, opening up opportunities to maintain engagement and build a loyal customer community unique to the brand.

The "Earn Points to Redeem Gifts" campaign with The Master Channel helped AP SAIGON PETRO boost sales targets and strengthen customer relationships through engaging and dynamic interactive experiences.

The O2O sample distribution campaign with The Master Channel helped Eurostars achieve an 80% customer conversion rate and attracted over 11,099 interactions with the brand's Zalo OA.

The ticket management and event check-in campaign in collaboration with The Master Channel enabled MMA Vietnam to overcome challenges in the check-in process and elevate customer experience at their events.

With innovative and customer-centric approach, the WinCommerce game series on Mini App stands out as one of the most impressive Mini Apps in 2024, elevating the customer experience on the Zalo Mini App platform.

INNISFREE's sampling campaign in collaboration with The Master Channel achieved 40,000 interactions, a 50% increase in Zalo OA followers, and a sample redemption rate of 18.3%.

Leveraging the appeal of the Czech-Vietnam Cultural Festival, Elmich set up standees featuring QR codes for information registration and gift receiving at the event.

The first wide-ranging promotion campaign, “Đặt nước bình Satori – Trúng Iphone như ý” attracted over 10,000 followers on Satori’s Zalo OA, resulting in a 433% increase in followers on this platform within three months.

Highlands Coffee aims to attract customer data to a single platform through the “Chill Hè – 100% Win Lucky Maldives Weekly” campaign. The goal is to build a significant follower base on Zalo, allowing Highlands Coffee to transition from SMS to an interactive platform, saving costs, improving efficiency, and making it easier to measure.

Vouchers are considered an effective tool frequently used by F&B chains like Pizza Hut. Voucher distribution campaigns do not just focus on the discount value. So, what are the factors that contribute to the success of a voucher distribution campaign?