Job description
- We’re looking for a Senior Solution Specialist that is a mix between marketing creativity and system capability to build up customer specific solutions related to CDP, CRM or Loyalty.
- Manages the complexity of data & system integration, able to bring up a do-able proof of concepts
- Developing use case, automation workflow to prove the benefit of the CDP to C-Level in long run
- Working directly with CEO, Business Director & Solution Manager to align the solution and the allowed budget in sales/pilot phase
- Continuing with review and enhance the solution, use cases that applied to enterprise in maintaining phase
- If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!
- Understand Customer Needs: Meet with customers, understand their needs, and assess how our products or services can help address those needs.
- Product or Service Analysis: Gain a deep understanding of our product or service and present its features and benefits to customers in a clear and persuasive manner.
- Build Solutions: Create custom solutions based on specific customer needs and explain how our product or service can solve their problems.
- Set Up Tests and Demos: Create test models or product demos to illustrate how our product or service works and addresses customer issues.
- Support Sales Team: Assist the sales team in handling customer inquiries and feedback, and help them create and negotiate contracts.
- Collaboration and Communication: Interact closely with stakeholders within the organization to ensure that customer information and requirements are effectively communicated.
Requirements
- High creativity and system understanding. Used to master one or more of the listed systems: CDP, Marketing Cloud, CRM, Loyalty.
- Customer retention, loyalty or CRM background is a MUST
- Experienced in building customer journey/customer engagement/customer retention flow for FMCG, Retail, F&B, …
- Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions.
- Proven ability to influence cross-functional teams
- Comfort with a fast-paced environment and changing requirements
Benefits
- Competitive compensation based on qualifications.
- 13th-month salary and annual performance-based bonuses.
- Support for training expenses based on position level and expertise.
- Annual company trips and team-building activities.
- Regular bi-weekly “Fruit days.”
- Remote work options, at least one day per month, depending on the position level.
- Support for commuting expenses, taxi/Grab costs for work-related purposes, based on position level.
- Other benefits as per labor laws.
- A youthful, dynamic, comfortable, and friendly working environment with a high team spirit.
- Opportunities for personal and professional development.
- Networking opportunities with high-level professionals and C-level executives from major corporations.
- Working hours: Monday to Friday, from 8:30 AM to 6:00 PM.
Please send your CV to: hr@bytetech.io
About ByteTech
ByteTech was founded in 2016 with the aim of providing advanced and specialized technological solutions in the field of effective customer data management, helping businesses increase revenue and achieve sustainable growth based on data-driven insights.
The founding team at ByteTech consists of experts with 20 years of experience in developing, consulting, and implementing technology solutions for FMCG, Retail, Manufacturing, and Service businesses.
Pursuing three core values – a deep understanding of business needs, a commitment to growing alongside businesses, and a continuous focus on innovation and improvement – ByteTech has been in operation for over six years. During this time, they have provided solutions to more than 35 marketing teams from leading corporations. Some notable brands that have partnered with PangoCDP include Nutifood, Abbott, Mitsubishi Motors, CellphoneS, Mykingdom, Couple TX, Yody, AB-Inbev, Heineken, and many more.
Contact Information
BYTE Technology Joint Stock Company (ByteTech)
- Address: 203 Nam Ky Khoi Nghia, Vo Thi Sau Ward, District 3, Ho Chi Minh City.
- Website: pangocdp.com
- Email: hi@bytetech.io
